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Start with a goal
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  • Systems and back office
  • Internal system

Small team CRM

Plan a simple shared customer list for a small team: contacts, conversations and the next follow-up.

Start with this template

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Suits

  • Freelancers and small teams tracking clients in notes or spreadsheets
  • Teams that forget to follow up with enquiries

Result

Define the contact records, the follow-up rules and who can see what, so an AI assistant can build a small CRM the whole team will actually use.

Example outcome — the contact and conversation records, a small set of stages, a "follow up today" list, access rules for the team, and a first-version scope. This is an example plan, not a running CRM.

Steps

  1. List the fields for a contact and for a conversation, and cut any you will not use.
  2. Define a few stages and what moves a contact from one to the next.
  3. Make the next follow-up date a required part of every conversation note.
  4. Decide who in the team may see, edit, export or delete contacts.
  5. Ask the assistant for a first version, add ten real contacts, and use the follow-up list for two weeks.

Checks

  • Every contact has an owner and a next step.
  • A "follow up today" list shows who needs contacting.
  • Only team members can see contacts, and only named roles can export them.
  • A contact can be deleted completely when asked.

Limits

  • It does not send emails or sync with a mailbox or calendar.
  • Storing personal data brings privacy obligations; check what applies to you before importing contacts.
  • This is planning guidance: it does not build, publish, send, or run anything.
Before you start
  • A current list of contacts you are allowed to store
  • Agreement on how long contact details are kept and when they are deleted
Permissions
  • None. This template does not request filesystem, network, shell, secret, or account access.
Your answers

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Technical details

Version and content hash identify the reviewed wording of this template.

Template version:
v1
Content hash:
sha256:7a52e811e3ad02705243f829cd406411212dfa9ccaf62657c37bf1160fed0947
Provider compatibility
Not verified for any target. Codex: Unverified · Claude: Unverified · LM Studio: Unverified
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